Privacy notice
Clear, straightforward, and customer-focused.
When you submit a tour request or support message, you share details so we can respond with availability, meeting guidance, and practical next steps.
What we collect
- Your name, email, and phone number
- Request details such as preferred date and traveler count
- Message content and any accessibility notes you choose to include
- Communication preferences you select
How we use it
- To respond to your inquiry and confirm availability
- To send meet-up guidance and request-related updates
- To coordinate with our team when you share group or accessibility notes
- To improve clarity and reduce mistakes in the booking flow
Your choices
You can opt out of promotional emails at any time. For request-related communication, we may still contact you to finalize confirmation details you asked for.
Retention and data care
We keep submitted information only as long as needed to handle your request and provide support. We take reasonable steps to protect the data you share and limit access to those who need it to assist you.
Questions about privacy?
If you’d like to review or update your request details, contact our support desk and we’ll help.